Information Technology
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Director of Information Technology (IT): Captain Isaac Wilson |
Staff
Please see the Wing Personnel Authorization for the most up-to-date list here: Personnel Authorizations and for contact information login into PCR Tools Here.
Duties
Manages and directs all information technology-related activities.
- Manage and direct wing Information Technology programs.
- Serve as the unit WSA responsible for assigning and editing permissions for appointed members (if allowed by applicable Wing policy).
- Serve as the echelon WSA responsible for the periodic review of assigned permissions throughout subordinate units (if allowed by applicable Wing policy).
- Assist the Director of Operations in Operational Security (OPSEC) awareness training matters and ensure Information Security (INFOSEC) training is performed on time.
- Develop and implement wing IT policies and procedures supporting CAP's missions.
- Develop and implement training programs for unit members to ensure efficient use of all IT assets.
- Oversee the development and maintenance of the unit website.
- Assist the unit commander in generating up-to-date measurable performance data extracted from available information systems.
Support Function (CAP Help Desk - Wing Level):
- Coordinate help desk issues between superior and subordinate headquarters.
- Track IT-related support issues and inquiries for the unit for submission, through proper channels, to higher headquarters.
- Collect and collate information regarding IT-related support issues and inquiries from subordinate echelons for submission, through proper channels, to higher headquarters.
- Develop automated, streamlined reporting systems to capture periodic data IAW pertinent regulations that are not in conflict with systems put in place by higher headquarters.
Links
FAQ's
See our FAQs website Here.
