How does WMAO duty work?
How does WMAO duty work?
You act as the wing’s 911 dispatcher when you accept the responsibility of standing WMAO duty. Follow these instructions VERY carefully.
While standing WMAO duty:
- Always keep your phone with you and charged.
- Always have a notepad and a pen with you.
- Never use “Do Not Disturb” or similar call blocking/screening features.
You MUST answer your phone when it rings. Our customers should NEVER get your voicemail. The wing’s reputation could be adversely damaged by a poor WMAO experience.
When a customer calls with a mission:
- Using the attached WMAO worksheet for reference, copy all of the mission details provided by the customer
- Call the WMAO phone system or use the WMAO app in PRMA to alert the ICs
- Relay the mission details to the IC(s) who respond to the alert
After you are relieved, send a copy of your completed WMAO worksheet(s) to your WMAO coordinators along with the name of the IC who accepted the mission.
Training for WMAO is available on Microsoft 365 . Video 1 outlines WMAO duty. Video 2 demonstrates how to use the WMAO app in PRMA.
For More Information:
Disaster Service Worker
- Why is California Disaster Service Worker (DSW) registration important to California Wing?
- How do I register as a California Disaster Service Worker (DSW) with Civil Air Patrol (CAP)?
- What should I expect from the Notary Public process?
- Who in California Wing is a Notary Public?
WAMO
- What is WMAO duty?
- How does WMAO duty work?
- How do I use the WMAO app in PRMA?
- How do I use the WMAO phone system?
Mission Request
