How do I update my email Multi-Factor Authentication methods?
We at Wing IT have been receiving an elevated number of requests for reset of multi-factor authentication methods due to change of personal phone numbers and the like. We strongly recommend that you have more than one sign-in method in place to ensure that you are not locked out of your account; at least one of those should be the Microsoft Authenticator app, which is kept on your mobile device. Other acceptable options are SMS (text message), phone call, and hardware security keys. Do note that email addresses are for password reset verification only, and cannot be used for multi-factor authentication.
To verify your MFA methods, go to https://mysignins.microsoft.com/security-info and add so you have at least two of the above options (SMS and phone calls going to the same number do not count).
Thank you for ensuring that our IT security remains strong, and for remaining vigilant.
For More Information:
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- Who is eligible for a CAWG email account?
- Reset Email Password or Password Not Working
- Report Suspicious Email
- I do not have a cawgcap.org email address. How do I get one?
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- I am having trouble with eServices multi-factor authentication. What do I do?
- Report Suspicious Email
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